5000 new dtr customers - December 2013Mark Spring December 02, 2013 : 0
dtr has just grown by approximately 5,000 new customers. These customers come to us after “Easy Group Limited” (trading as EasyShop) went into receivership and “Thorn Rentals NZ Limited” (trading as dtr) purchased and had assigned to it, the customer contracts.
For dtr, this acquisition allows us to assist EasyShop’s customers by ensuring that the receivership will not affect them – while also presenting a sound opportunity for business growth.
We would like to welcome all our new customers who can rest assured they are in good hands. We also welcome on board the EasyShop customer service team who will be assisting to make sure this transition is as smooth as possible.
Customers who currently pay their account by direct debit will not need to do anything. The transfer to dtr has been done automatically – all amounts previously owing to EasyShop are now simply owed to dtr.
We will endeavour to do all we can to assist EasyShop customers at this time. If you are an EasyShop customer and have any questions at all, please contact us on:
0800 432 797
(Please note: We are experiencing some technical difficulties with our phone system with such a large number of phone calls coming in. Please be assured we will return every customer phone call as soon as we can. We really appreciate your patience during this time. We hope to have the phone system fixed by the end of business on Saturday 7 December 2013.)