Alan Shilton celebrates 24 years at dtr - August 2012Mark Spring August 13, 2012 : 0
For Alan Shilton, the best part of his job is the family-feel within 3the team at dtr, making going to work not seem like a chore at all.
After starting at dtr as the Customer Accounts manager in 1988, Alan has witnessed many changes over the years, with his biggest challenge keeping up with ever-changing technological advancements. The current environment demands continuous changes and means the business is always evolving.
Back when he started, dtr branches operated on a manual system. Everything, including all contracts, were done on paper and processed through head office, creating piles of paperwork.
Alan’s role was to manage the day-to-day processing and client contracts, IT systems, debt collection and ultimately Accounts Payable and Finance.
Ten years later, with new software developments, Alan’s role changed to Administration manager. His work included branch audits and training.
In 2006, with law changes and an increasing focus on compliance matters, Alan took on the job of Audit and Compliance manager – a role he currently holds.
The job means he is in regular contact with all dtr staff through his branch auditing role. However, it wasn’t until our 50th birthday celebrations earlier this year that he was finally able to meet everyone face-to-face.
“dtr has fantastic people working for it which is why it has succeeded and has been in business for the past 50 years.”
- Alan Shilton